Data Protection

Join 99 Privacy Policy — Your information is completely safe with us

This page explains in detail how join 99 collects, uses, and protects your personal information. Your privacy is our top priority.

Last Updated: January 2026 SSL Encryption Protected
What's on This Page
What Information Is Collected
How Your Information Is Used
Sharing Data with Third Parties
Cookies & Tracking Policy
Your Rights & Controls
Data Security Measures

How We Protect Your Information

Our core commitments to protecting your privacy at join 99

SSL Encryption

Every transaction and personal detail on join 99 is protected by 256-bit SSL encryption. Your data cannot be read by any third party.

We Do Not Sell Your Data

Your personal information is never sold to third parties. join 99 takes your privacy seriously and protects it rigorously.

Your Control

You have the full right to view, edit, or delete your information. Contact join 99 Support and we'll be happy to assist.

Secure Data Storage

Your information is stored on secure servers, accessible only to authorized personnel where necessary.

Marketing Opt-Out

You can opt out of promotional emails or SMS from join 99 at any time. We respect your preferences.

Regular Audits

Join 99's data protection practices are regularly audited and kept up to date with international standards.

This Privacy Policy applies to all users of the join 99 platform (join99.ws). By using the platform, you are considered to have accepted this policy.

1Introduction & Commitment

Join 99 is a trusted online Sports Betting and gaming platform serving millions of members across Bangladesh. We believe that protecting every member's personal data is one of our most important responsibilities.

This Privacy Policy ("Policy") explains what information join 99 collects about you, how it is used, who it may be shared with, and what rights you have over your own data.

Join 99 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through the platform. We recommend checking this page regularly.

Protecting your privacy at join 99 is not just a legal obligation — it is a core value. Your trust is our most important asset.

2What Information We Collect

Join 99 collects your information in three main ways — what you provide directly, data collected automatically, and information received from third parties.

Data Type Example Purpose of Collection
Introductory Information Name, date of birth, national ID Account Verification & Age Confirmation
Contact Information Phone number, email address Account Registration & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Service Improvement
Usage Data Betting history, login times, preferences Service Personalization

Join 99 never collects more information than necessary. Only data that is essential to providing our services is collected.

3How Your Information Is Used

Join 99 uses your information only for specific purposes — never for anything unnecessary. See the details below:

  • Account Management: To secure your registration, login, and account.
  • Payment Processing: To securely process deposits and withdrawals.
  • Identity Verification: To comply with Anti-Money Laundering (AML) and KYC regulations.
  • Customer Support: To address your complaints and questions.
  • Promotions & Bonuses: To send you relevant offers tailored to you (you can opt out at any time).
  • Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
  • Service Improvement: To analyze usage patterns and improve your experience.
  • Legal Obligations: To comply with applicable laws and meet the requirements of regulatory authorities.

Join 99 does not sell your data to any third party — and never will. This is our firm commitment.

4Data Sharing & Disclosure

Join 99 may share your information with third parties only in very limited circumstances and under strict conditions. Those circumstances are clearly outlined below:

  • Payment Providers: Only the information necessary to process transactions is shared with payment processors such as bKash, Nagad, and Rocket.
  • Identity Verification Services: With approved verification agencies as part of the KYC process.
  • Law Enforcement: When required by a valid court order or government authority under Bangladesh law.
  • Anti-Fraud Services: With specialist agencies for fraud prevention and anti-money laundering.

Outside of the cases listed above, join 99 never shares your information. A confidentiality agreement is in place with every sharing partner.

5Cookies & Tracking Policy

The join 99 website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: To understand which pages are visited most — without identifying you personally.
  • Marketing Cookies: To show you relevant ads. You can turn these off in your browser settings.

You can manage cookies through your browser or device settings. However, disabling certain cookies may affect the proper functioning of some join 99 features.

6Data Security Measures

Join 99 follows the highest industry standards to protect your personal information. Our security measures are outlined below:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
  • Firewall & DDoS Protection: Advanced security to prevent unauthorised access to our servers.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Restricted Access: Only authorized staff can access specific information on a need-to-know basis.
  • Data Backup: Regular backups are maintained at a secure location.

No organization can guarantee 100% security on the internet. However, join 99 always takes maximum precautions and responds swiftly to any incident.

7Your Rights

As a join 99 member, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You can correct any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted under certain conditions.

Right to Restriction of Processing

You can restrict how certain information is used.

Right to Data Portability

You have the right to receive a copy of your information.

Right to Object

You can object to your data being used for marketing purposes.

To exercise any of these rights, email us at support@join99.ws. We typically respond within 30 days.

8Data Retention Period

Join 99 does not store your data indefinitely. A defined retention period is set for each type of information.

  • Account Information: For the duration your account is active, and 5 years after closure.
  • Transaction Records: 7 years, in accordance with financial regulations.
  • KYC Documents: 5 years after account closure.
  • Support Chat & Email: 2 years after the issue is resolved.
  • Web Logs & Cookie Data: Up to 1 year.

Once the retention period expires, data is securely deleted or anonymised.

9Protection of Minors' Privacy

Join 99 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • If there is any doubt, a National ID or birth certificate may be requested.
  • If any minor's data is collected by mistake, it is deleted immediately.
  • Parents or guardians may contact us to request the removal of any data belonging to their child.

If you suspect a minor you know is using join 99, please contact us immediately at support@join99.ws.

10Contact Us

For any questions, complaints, or requests regarding your data or our Privacy Policy, feel free to reach out to us.

  • Email: support@join99.ws
  • Support: Via live chat on the join 99 app or website
  • Response Time: Typically within 24–48 hours

We take every concern seriously and aim to resolve it as quickly as possible.

Play Safe, Win with Confidence

Your data is completely safe with join 99. Register now and become part of Bangladesh's most trusted betting platform.

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